Orders
For all enquiries, please email - enquiries@tarabradleybirt.com
Production Turnaround
At Tara Bradley-Birt Bridal we work with brides with both short time-frames and long time-frames. We however always recommend for all of our brides to order as soon as possible, and typically require eight months to create your gown, although we can work to timescales more pressing than this. For international orders, please allow one additional month to allow for shipping and customs. For further assistance, please contact us and we will be delighted to talk you through it.
Rush Orders
If you are in a hurry, we can sometimes expedite an order for an additional fee. Please email us prior to placing your order to discuss your timeline and to confirm that we are able to accommodate you.
Sizing
We will require your bust, waist and hip measurements, and will create a gown nearest to your size on our UK sizing chart. If you order directly at our studio, we will take your measurements before placing your order.
Alterations
Our customers should expect to have alterations done in order to achieve the perfect fit. If you order directly from our studio, we will be able to assist you further, however we are not responsible for any alterations done after you receive your gown. We recommend that an experienced seamstress do any alterations.
Bespoke Service
As our gowns are cut, constructed and finished in our studio, our design team are able to tailor the gown to your requirements. During our design process we put a great deal of thought into each design and create what we believe are the optimum finishing’s for each design. However, we encourage creativity at Tara Bradley-Birt Bridal and realise that all brides are unique! Most aspects of the gown can be adjusted to suit (e.g colour, sleeves, train length) Please get in touch to discuss this further, we will be delighted to talk you through your options.
Colours
We try our best to describe and accurately depict our colors online. Colors in photos can vary from one computer screen to another. When in doubt, please contact us. We are happy to send complimentary swatches.
Custom Colours
Some styles can be made in custom colors at an additional cost. Complimentary swatches are available upon request.
Return Policy
We do not offer refunds or exchanges as our gowns and accessories are made to order. You are welcome to make changes to your order up to 48 hours after placing it. After 48 hours, we will begin production. Customers may be subject to fees for any changes that involve extra labour, changes in material or sizing, etc., and we cannot guarantee that these changes can be made after the 48-hour period. As a courtesy to our customers, if you need to cancel your order, we offer a 50% refund up to 2 months after your order has been placed. The non-refundable 50% covers the cost of materials and labour.